Samsung has reportedly announced a screen replacement for select Galaxy phones in India that are facing the green line screen issue. Under this free screen replacement program, the company will replace the screens on the affected phones for free, according to the report. The issue seems to have largely affected the Galaxy S22 and Galaxy S21 models with Super AMOLED displays and caused a persistent vertical green line to appear on the screen.
Over the past week, several Galaxy S21 and Galaxy S22 users have taken to social media publish about the screen problem plaguing their devices. Several users reported that a thin vertical green line appeared on the screen, affecting its responsiveness and functionality. The green line display issue seems to affect older Galaxy S series phones with super AMOLED panels. To address the growing number of complaints, Samsung is now offering users in India a one-time free screen replacement, reports SamMobile.
Samsung India has been offering free screen replacements for select models since last year. This provision was already available for Galaxy S20 series and Galaxy Note 20 series. Now it has expanded the list of supported models to include Galaxy S21, Galaxy S21+, Galaxy S21 Ultra, Galaxy S22, Galaxy S22+ and Galaxy S22 Ultra. Users can book an appointment for a replacement service at a Samsung service center until April 30. Affected users will reportedly be offered a free battery and kit replacement.
Besides, Tarun Vats has published Screenshots of Samsung’s supported WhatsApp chat on the X showing that the company will offer a one-time free screen replacement to users with select phones experiencing the green line screen bug, even if the warranty has expired. According to the tipster, the Galaxy S20 series, Galaxy S21 series (excluding FE) and Galaxy S22 Ultra (SM-S908E) will be eligible for free screen replacement.
This green line problem has existed since last year. Although the exact cause of the problem remains uncertain, some users claim that it is could be a software glitch. Some other users did attributing the problem of potential hardware failures and intensive use.
